Orders
How do I place an order?
Simply browse our Shoulder Bag collection, add items to your cart, and proceed to checkout.
Can I cancel my order?
Orders can be canceled within a short time after placement. Please contact us as soon as possible.
Payment
What payment methods do you accept?
We accept major credit cards and secure online payment methods.
Is my payment information safe?
Yes, all payments are processed through secure and encrypted payment gateways.
Shipping
Do you offer free shipping?
Yes! Orders over €30 qualify for free shipping.
What if my order is under €30?
A €5 shipping fee will be applied.
How long does shipping take?
Delivery times vary depending on your location, typically between 7–15 business days.